There is no limit to the number of bonus KrisFlyer miles you can earn.
Bonus KrisFlyer miles are valid for 3 years.
All KrisFlyer miles transferred by the Cardmember must be to his/her own individual account bearing his/her own name.
Once a redemption request for KrisFlyer miles has been accepted by OCBC, cancellation of redemption, refund of conversion fee or exchange of VOYAGE Miles or any other redemption item shall not be allowed.
Successful conversion of VOYAGE Miles to KrisFlyer miles will take up to 21 working days from the date of redemption of the relevant amount of VOYAGE Miles. Notwithstanding anything stated herein, OCBC shall not be liable for any delay in the conversion process for any reason whatsoever (including without limitation, delay due to incorrect information in the system or due to system constraints and errors). Urgent requests or cancellations will strictly not be entertained.
Cardmember will receive an acknowledgement via their registered email with the bank and/or their secured inbox as a form of notification that the redemption of VOYAGE Miles has been approved and the transfer of KrisFlyer miles is in process. The Principal Cardmember may refer to their online account statement by visiting www.krisflyer.com for an update of accumulated miles.
OCBC shall not be responsible for any fraud or unsuccessful transfer. In the latter case, Cardmember’s VOYAGE Miles and the conversion fee will be refunded to his/her card account, as appropriate.
OCBC shall not be responsible for Cardmember’s miles which have been successfully transferred or for the actions of Singapore Airlines in connection with but not limited to the KrisFlyer Programme. Miles will be transferred to the KrisFlyer membership account and the Principal Cardmember is responsible for providing an accurate and valid KrisFlyer membership number.
