Important Message:
OCBC Rewards physical vouchers will no longer be available for redemption on this platform from 1 June 2020 (extended from 1 May 2020). To continue redeeming your rewards points for Rewards vouchers, please sign up for your STACK account today at stackreward.com or through the OCBC Digital app (under Rewards).
OCBC$ is awarded to you whenever retail spending is made on your eligible OCBC Credit Card. You earn 1 OCBC$ for every S$1 charged to your OCBC Credit Card. The OCBC$ is calculated based on the value of Card transactions effected daily and rounded down to the nearest OCBC$.
Annual card membership fees, CashWise, IPP, Paylite transactions, interest charges, late payment charges, goods and services taxes, cash advances, balance transfers, bill payments made via Internet Banking, bill payments made via AXS, payment of bus or train (MRT) fares and other fees and charges are excluded from the calculation of OCBC$.
All OCBC Credit Cardmembers are eligible for the programme, except OCBC NTUC VISA Card, OCBC Robinsons VISA Card, Rebates earning Cards (e.g. OCBC 365 Credit Card, FRANK Credit Card, OCBC Cashflo Credit Card, OCBC Great Eastern Cashflo Credit Card), Voyage Cards, corporate cards, private label cards and all Cards that have been suspended or terminated.
Effective 1 July 2015, all OCBC$ earned from 1 July 2015 will expire on the last day of the 24th calendar month following the relevant calendar month such OCBC$ was earned.
Example:
OCBC$ Earn Date | OCBC$ Expiry Date |
---|---|
July 2015 | 31 July 2017 |
August 2016 | 31 August 2018 |
September 2017 | 30 September 2019 |
October 2018 | 31 October 2020 |
November 2019 | 30 November 2021 |
OCBC$ earned by your Supplementary Cardmember are credited to the Principal Card Account and you (the Principal Cardmember) can use them to redeem for OCBC Rewards.
Effective 22 March 2011, OCBC$ earned from different OCBC Credit Cards of the same OCBC Principal Cardmember will be aggregated.
The Rewards Summary in your monthly statement will show your loyalty points balance combined based on the currency of the loyalty point awarded to your respective Credit Card(s). Here's an example.
Your consolidated Rewards/Rebates for the Period 01 Mar 2011 to 31 Mar 2011 | ||||||||
---|---|---|---|---|---|---|---|---|
Rewards Currency | Sources | Opening Balance | Earned this Period | Redeemed this period | Adjusted this period | Available Balance | Expire in Mar 2011 | Expire in Apr 2011 |
OCBC$ | 125,567 | 4,812 | - | - | 130,379 | - | - | |
4508-9800-XXXX-XXXX | 100 | |||||||
5240-4000-XXXX-XXXX | 1,131 | |||||||
5400-1266-XXXX-XXXX | 3,581 | |||||||
Robinsons$ | 5,800 | 200 | - | - | 6,000 | |||
4524-19XX-XXXX-XXXX | 80 | |||||||
4524-19XX-XXXX-XXXX | 120 |
Your OCBC$ balance is reflected in your monthly Credit Card statements. Alternatively, you may also check your OCBC$ balance at www.ocbc.com/rewards, Internet Banking or call us at 1800 363 3333 or (65) 6363 3333 (for overseas callers).
You can easily redeem OCBC Rewards on our Rewards Portal, Internet Banking or Phone Banking services.
For your convenience, we have provided a simple guide for you.
OCBC Rewards Webpage Easy Guide
Step 1: |
Sign-in at http://www.ocbc.com/rewards using the last 8 digits of your Account No. (or Credit Card No.), the last 4 characters of your ID no.(NRIC, FIN or Passport No.), and your Date of Birth. |
Step 2: |
Select the reward items which you wish to redeem for and click on "Add to Cart". |
Step 3: | Ensure that all selected items are reflected in the list and click on "Check Out". |
Step 4: | Click on "Next" to confirm redemption. |
Step 5: | Click on "Next" to confirm redemption. |
Step 6: |
An acknowledgement page will be available for you to print out for reference. |
OCBC Internet Banking Easy Guide
Step 1: | Log on to https://www.ocbc.com/internet-banking/ using your Access Code and Internet Banking PIN. |
Step 2: | Select "Rewards". |
Step 3: | Select "Rewards Redemption". |
Step 4: | Select the Account / Card No. to redeem from. Please note that your OCBC$ Reward voucher will be sent to the corresponding mailing address of the selected account. To redeem an OCBC$ Reward that requires OCBC$ and cash, please select a credit card account as the cash component will be debited from your credit card account. |
Step 5: | Select the Rewards category you are interested in. |
Step 6: | Select your desired Reward and click "add to my shopping cart". |
Step 7: | Select the quantity of the Reward you wish to redeem. |
Step 8: |
Select "Check Out" to confirm redemption or click 'Continue Shopping' to continue redeeming more Rewards. |
OCBC Phone Banking Easy Guide
Call 1800 363 3333 or (65) 6363 3333 when overseas. If your phone has Speech Recognition, please follow the steps in Option 1, if not please follow the steps in Option 2.
Option 1 (Speech Recognition):
Step 1: | Press 1 for English, 2 for Mandarin |
Step 2: | Choose Speech Recognition on your phone and say “Rewards”. |
Step 3: | When prompted by the system, say “Redeem points”. |
Step 4: | Enter your 7-digit NRIC or 16-digit Card Number |
Step 5: | Press 1 to confirm Enter your telephone PIN or press * to get an OTP password Enter your 6-digit OTP sent to your registered mobile number |
Step 6: | Enter your 16-digit Card Number |
Step 7: | Enter the 6-digit Product Code |
Step 8: |
Enter quantity to redeem |
Step 9: | The Rewards Voucher will be sent to you within 7 working days |
Alternatively, you may also follow the steps below.
Option 2 (without Speech Recognition):
Step 1: | Press 1 for English, 2 for Mandarin |
Step 2: | Press 1 for Phone Banking Menu |
Step 3: | Press 6 for More Options |
Step 4: | Press 8 to return to Main Menu |
Step 5: | Press 3 for Rewards Redemption |
Step 6: | Press 1 to confirm |
Step 7: | Enter your 7-digit NRIC or 16-digit Card Number |
Step 8: |
Press 1 to confirm |
Step 9: | Enter your 16-digit Card Number |
Step 10: | Enter the 6-digit Product Code |
Step 11: | Enter quantity to redeem Press 1 to confirm |
Step 12: | The Rewards Voucher will be sent to you within 7 working days |
We are pleased to inform you that OCBC Rewards Webpage, Internet Banking and Phone Banking services are available 24 hours a day, seven days a week.
Upon successful redemption, the corresponding OCBC$ will be deducted from your OCBC$ account immediately. The Rewards Voucher will be mailed to your mailing address within 7 working days.
Simply log in to internet banking and provide us with your KrisFlyer membership information under the KrisFlyer miles Redemption Registration tab. Thereafter, sign in at OCBC Rewards page to redeem your OCBC$ for KrisFlyer miles.
Please note that a S$25 admin fee will be charged to your Principal Credit Card for each conversion request.
If you are the Principal Cardmember, you can now transfer your OCBC$ to another OCBC Credit Cardmember. Simply log in to internet banking and provide us with the designated Credit Card number. Do note that the beneficiary account must be a Principal Cardmember. 2,300 OCBC$ will be deducted from your selected Card Account for each transfer.
The cash portion for a partial redemption is automatically billed to your OCBC Card Account that you selected in Internet Banking or the Card Account that you used to login to the Rewards Webpage.
The OCBC Rewards Programme allows you to enjoy a wide selection of OCBC Rewards with the OCBC$ you earn by using your OCBC Credit Cards. You can redeem your gifts simply by logging on to Rewards Webpage, Internet Banking or calling our 24-hour OCBC Phone Banking service at 1800 363 3333 or (65) 6363 3333 (for overseas callers).
The Rewards Voucher(s) will be sent to your OCBC Credit Card’s mailing address as stated in the bank’s records.
If you have more than one OCBC Credit Card with different mailing address, the Rewards Voucher(s) will be sent to the corresponding mailing address of the Credit card
You should receive the voucher(s) within 7 working days.
The Rewards Voucher is valid for a period of 3 months from the date of its issue, unless otherwise stated.
We regret that we are unable to extend the validity of your Rewards Voucher.
You will not be able to cancel your redemptions once you have made the redemptions.
You may nominate your Supplementary Cardmember to use the Rewards Voucher on your behalf. Simply complete the nomination form printed at the front of your Rewards Voucher.
To collect your Rewards, you or your Supplementary Cardmember must present the relevant Rewards Voucher duly completed and signed, together with your/his OCBC Credit Card, as proof of eligibility, to the relevant participating merchant.
The Rewards Voucher redeemable for a specified item is subject to availability and terms stated in the voucher. Do note the terms of use stated within the Rewards Voucher.