Security Advisory: Security Alert on Malware in Circulation (15 June 2015)

Adopt good security practices when banking online
  • Install and maintain the latest anti-virus software on your computers/mobile devices
  • Do not click on email attachments and hyperlinks from unknown sources
  • Do not share your Online Banking Access Code, PIN, One-Time-Password (OTP) or hardware token details to anyone

Take note of these warning signs of unusual activities
  • Prompted repeatedly for PIN or OTP even though you have entered the login credentials correctly
  • Prompted to authorise transactions which you have not initiated using OTP generated through your hardware token
  • You receive SMS messages on OTP or transactions which you did not initiate
If you notice any unusual activities, please log off immediately and call us at 1800 363 3333.

Learn more about Malware and Online Banking security