Importance Notice
Due to scheduled maintenance,
  • Funds Transfer service will not be available on 27 November 2015 (Friday) 03:00am to 03:30am.

Security Advisory: Alert on Interception of SMS OTP (04 November 2015)  
Be aware of phishing emails or mobile messages (e.g. from SMS, WhatsApp) that mislead you to download/update mobile apps or software embedded with malware onto your mobile devices or computers.
This may cause the malware to steal your online banking login credentials, credit/debit card details or personal information.
SMS OTP may be intercepted through compromised or infected mobile devices and used for fraudulent banking transactions.

What you should do:
  • Do not click on any hyperlinks provided in mobile messages (e.g. from SMS, WhatsApp), email attachments or hyperlinks from suspicious sources.
  • Do not act on any instructions provided in mobile messages (e.g. from SMS, WhatsApp), or emails from suspicious sources.
  • Always type in the URL of OCBC website directly into the browser address bar.
  • Install and maintain the latest anti-virus software on your computer/mobile devices.
  • Do not key in your Access Code, PIN, OTP, card details or mobile number into suspicious websites or mobile apps.
  • Follow our online banking security practices here
  • OCBC will never request customer confidential information via email or SMS. If you notice any unusual activities, please log off immediately and call us at 1800 363 3333.
Learn more about Phishing, Malware and Online Banking security